Course Listing - by Instructor

Name Biography
Glenda Bailey Hayden

Dr. Glenda Bailey Hayden is a graduate of Dillard University, Michigan State University, and Grand Valley State University. She is a School Social Worker with Grand Rapids Public Schools. Currently, she serves as the Lead School Social Worker in which she coordinates professional development training for her colleagues and as one of several Nonviolent Crisis Prevention Intervention Trainers. Her degrees include a Master’s Degree in Clinical Child and Family Counseling, a Master of Social Work, and a Doctorate of Ministry in Christian Counseling. She has served as Adjunct Professor for Grand Valley State University and served on the committee for revising the School Social Work Curriculum.
Jessica Campbell
Jessica R. Campbell, LMSW developed and implemented Grand Valley’s Fostering Laker Success Program (FLS). FLS is a campus-based support program for youth who have experienced foster care and/or homelessness. She received her bachelors in Nonprofit Management and Public Administration from Grand Valley State University and a Master in Social Work at Eastern Michigan University.
Audrey Carlstrom Audrey Carlstrom joined MIOSHA’s Consultation Education and Training (CET)
Division in April 2019. She serves as an Industrial Hygienist in the Training and
Consultation Program for the Western Counties in Lower Michigan.
Prior to joining MIOSHA’s CET Division, Audrey worked as a Wastewater Laboratory
Technician. As a lab tech, Audrey performed analysis on water samples throughout
the treatment process to ensure compliance with the required National Pollutant
Discharge Elimination System (NPDES) Permit. Additionally, Audrey served over
eight years as a Bioenvironmental Engineering Technician in the Air Force, both in
Active Duty and in the Michigan Air National Guard. Her duties and responsibilities
primarily included occupational health surveys for over 24,000 personnel in
industrial work centers. Audrey also performed environmental sampling and
monitoring and was a member of the base HAZMAT emergency response team.
Audrey has a Bachelor of Science degree in Ecology and Evolutionary Biology
from the University of Michigan.
Gregg Dimkoff Dr. Dimkoff is a professor of finance and Director of the Certified Financial Planning program at GVSU. He has a Ph.D. in finance and a BS degree in chemical engineering from Michigan State University, an MBA degree from Saint Louis University, and a Chartered Life Underwriter (CLU) degree from the American College. Professor Dimkoff has over 30 years of teaching experience with particular expertise in business finance, personal finance, insurance, and economics.
Lisa Dykstra
>Lisa Dykstra holds a Master’s Degree in Social Work from Grand Valley State University. She is a Certified NHA Trainer and uses the approach to support children with intense behaviors in her role as a School Social Worker where she has served students in her community for 15 years. In 2017, Lisa expanded her opportunity to combine clinical skills and NHA as she started her own private practice to support children and families as a Therapist. A strong believer in the power of relationship when working through behavioral challenges, Lisa consistently and successfully uses the Nurtured Heart Approach in both professional settings. The most meaningful application of the approach happens in her own home with her husband and their 4 children. In her free time, Lisa enjoys reading, crafting, spending time outside, and playing games with her kids.
Anjalon Edwards

Anjalon Edwards is a MSW graduate of Western Michigan University. She has been practicing school social work for 19 years with Grand Rapids Public Schools. She has presented on topics such as social intelligence and bullying for other community organizations in previous years. Anjalon has served over 12 years as a Field Instructor for Michigan State University and is a 2017 Field Instructor of the Year recipient.
Philip Fennema
Philip M. Fennema is the Director of Operations for TANDEM365. TANDEM365 is an innovative organization designed to provide better care, better health, at lower cost. TANDEM365’s primary purpose is to allow older adults to age in place and safely remain in their homes while avoiding unnecessary hospitalizations. TANDEM365 operates in the space where a medical case management program intersects with a community paramedic program. Philip’s 17 years’ experience in emergency medicine provides a unique insight into the challenges an organization like TANDEM365 faces. Philip recognizes the challenges older adults with complex medical conditions face and firmly believes TANDEM365 can provide innovative solutions. Through engagement with local, regional, and state level emergency medical service agencies, Philip serves this integrated care model by ensuring non-traditional utilization of EMS services is effective.
Marcia Ferstenfeld

Marcia Ferstenfeld, M.A., CIRT, CI is in private practice working with couples, individuals and families. She is certified in Imago Relationship Therapy and a member of the Imago Faculty as a Certified Clinical Instructor. Her work focuses on training therapists, supporting couples and individuals in achieving personal growth, and developing loving relationships in regular and extended, intensive sessions.

Marcia is assisted by her husband, Larry, in her Getting The Love You Want, Keeping the Love You Find, and Connected Parents, Thriving Kids Workshops and classes and in her Clinical Training Courses. Married 55 years, they have three grown daughters, 10 grandchildren and two great-grandchildren. They bring a wealth of insight and experience, gleaned from their personal devotion to their own evolving relationship.

Randy Flood
Randy Flood, MA LLP is the co-founder and director of the Men’s Resource Center of West Michigan where he is the principal therapist in providing individual and group psychotherapy. He also provides evaluations to assess risk and counseling needs relative to sexual misconduct, domestic violence and generalized violence. He has spent his career creating and developing specialized clinical services and programs to address men’s issues—helping men develop wholehearted and healthy masculinities to include emotional and relational intelligences. Recently, Randy has been integral in helping create the Youthful Sex Offender Treatment Program here in Kent County.
In addition to his clinical practice, Randy provides trainings on revisioning and reinventing masculinities, as well as on domestic violence, sexual misconduct and addiction, and specialized counseling for boys and men. He recently developed Altogether Boys, a comprehensive educational program that teaches middle school-aged boys about developing robust, whole-hearted masculinities. He also recently launched a new Podcast—Revealing Men—conversations that pull back the curtain, revealing the inner life of men. With Charlie Donaldson, Randy wrote Mascupathy: Understanding and Healing the Malaise of American Manhood (IPTM, 2014) and Stop Hurting the Woman You Love: Breaking the Cycle of Abusive Behavior (Hazelden, 2006), one of the field’s leading books for men who are emotionally or physically abusive of women. Randy is often sought out by media as a resource on current events and issues related to men and masculinities.

Jim Getting, PhD Jim Getting was appointed to MIOSHA's Consultation Education and Training (CET) Division in 2007 and provides construction safety services for the Southwest counties of Michigan. Jim has over 16 years of experience as a construction safety professional. Prior to joining CET, Jim worked as Safety Director for several companies, encountering a multitude of construction safety hazards. Jim learned first-hand the challenges of training workers, developing safety plans, inspecting worksites, and developing written programs to ensure worker safety and complying with MIOSHA standards. Jim has a Doctoral degree in Industrial and Organizational Psychology from Auburn University. His primary specialty is the managing of safety and motivation of workers through behavioral safety methods. By utilizing these straight-forward and effective techniques and his field experience, Jim provides training and consultation to assist companies in developing positive and proactive safety programs.
Lauren Guttersen
Lauren Guttersen is the Clinical Manager of Social Work services at Tandem365, a community paramedicine and complex medical case management program that currently serves over 1000 older adults in Kent, Ottawa, Allegan, and Kalamazoo counties. She obtained her Masters of Social Work (MSW) at Western Michigan University in 2011. She is currently a Licensed Clinical MSW in the state of Michigan. Lauren has over 10 years of experience working in Community Case Management, Psychotherapy and Residential Behavioral Health roles, most often focusing on the aging population. Prior to her current role with Tandem365, Lauren has gained advanced training in Trauma Informed Care, Substance Use Disorders, Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT). Advocating for and empowering the underserved is her true passion. Lauren has received additional training in Polarity Thinking through the Interprofessional Institute for Polarity ThinkingTM in Healthcare which has given her the skills to see dilemmas that are prevalent in healthcare with a new "lens", allowing for a more balanced approach to service delivery.
Aaron Hovanec
Aaron Hovanec has assumed the role as the Director of Functional Medicine at Age Management of West Michigan for the last 10 years. He utilizes a functional medicine approach of treatment with patients that addresses the underlying physiological and lifestyle factors that are the root cause of disease and imbalance in the body. Aaron started The Functional Brain Performance Center at Age Management around 5 years ago to offer people a functional medicine treatment approach that addresses and treats the underlying physiological imbalances in the body that contribute to mood disorders and cognitive decline. Aaron received his training in the field of functional medicine though conferences and coursework with the Academy of Anti-Aging Medicine (A4M), the Institute of Functional Medicine (IFM), and the Age Management Medicine Group (AMMG). Aaron has advanced training as a certified LENS Neurofeedback practitioner and is an AACN certified nutritional consultant. Aaron obtained his bachelor’s degree at MSU and his master’s degree at GVSU. Aaron has also worked as a certified personal trainer for over 20 years and is the owner of Fit Mitt Training Company in Grand Rapids and Muskegon.
Thavonne Huinill
Thavone Huinil, MSW, LMSW has a full time private practice in Grand Rapids, MI. She has a passion and gift for working with individuals, couples, and families, helping them to create safety and connection. She is an Adjunct Professor at Grand Valley State University in the School of Social Work, as well as provides supervision for limited license Social Workers.
Deborah Jandle
Deborah Jandle, LMSW, began her practice called Holistic Counseling Services in 2002. The “Holistic” aspect means treating the whole person, mind, body and spirit. Deb has worked in the field of Social Work with families and individuals for over 20 years. She believes in social justice and self determination. Helping individuals and families find solutions that make theirs lives stronger is her passion.
Chris Johnson Chris Johnson is an Occupational Safety Consultant with the Consultation Education and Training Division of MIOSHA. Chris currently provides consultation and training services for Southwest Michigan counties.

Before working with the State of Michigan, Chris was a Safety Chair at a MVPP STAR manufacturing facility in West Michigan. His responsibilities included incident investigation, safety training, employee engagement, and developing and working with different employee lead safety teams in order to enhance the safety culture. Chris also has previous experience in the insurance industry, working with accident and liability investigations.

Chris is a graduate of Lake Superior State University with a Bachelor of Science degree in Fire Science and is a licensed fire fighter and emergency medical technician in the State of Michigan.
Patrick Kiely
Patrick Kiely graduated from Michigan State University School of Social Work in 2013 and began working as a Therapist in Muskegon County, focusing on youth identified with complex developmental trauma. During this time he also completed licensure requirements for Marriage and Family Therapy, with coursework completed through Michigan State’s Human Development and Family Studies Department. Over the three years Patrick implemented a variety of evidence based trauma interventions, particularly Trauma Focused CBT ( National Certification Completed in 2015). In 2015 he also began certification for EMDR, and completed international certification in May of 2019. From 2015 to 2019 Patrick had been supervising Family Based Services at Muskegon’s Community Mental Health (HealthWest), working with a team of clinicians to provide evidence based interventions for individual and family therapy to youth with a severe to moderate mental health diagnosis. He currently works with the Veterans Administration.
Alan Kort
Robert Lathers

Robert Lathers, LMSW has over 45 years experience in social work with 35 of those years in clinical supervision and administration. He recently retired as CEO of a leading-edge rural community mental health center. He has been a live-in residential house parent for adolescents, a case-manager, a clinical supervisor and a program director for several agencies both rural and urban.

He has presented at over 200 State and National professional conferences during his career on issues related mostly to child welfare, family therapy, jail diversion, and serving veterans and their families. He is a long-time Adjunct Professor for the GVSU Graduate School of Social Work teaching courses in Public Policy and Human Service Administration.

Mr. Lathers is the recipient of numerous awards including his community's Citizen of the Year and a local Child Abuse and Neglect Council's Person of the Year. He is the 2018 Recipient of the prestigious Hal Madden Award for Distinguished Service in the field of Mental Health presented by the Community Mental Health of Association of Michigan. He is also the recipient of the 2019 Distinguished BSW Alumnus Award from the GVSU School of Social Work. He earned his MSW from Western Michigan University.

David Ledbetter
Diane McKinney

Diane McKinney has 35+ years of social work experience with families, children, and communities; twenty-one of those years have been as a School Social Worker for Grand Rapids Public Schools. She has lectured on social work practices at Professional Development Inservices, Ottawa Area Intermediate School District, National Council for Exceptional Children Conference, Michigan Association of School Social Workers Conference as well as several other religious and community-based organizations. Diane McKinney was an Adjunct Professor at GVSU in their School of Social Work teaching Masters and Bachelor level students.
Diana Osipsov
Diana Osipsov is founder and owner of Roots Therapeutic Specialty Services. Diana is passionate about helping patients find hope and healing by addressing issues related to trauma, anxiety, attachment disorders, emotional and behavioral dysregulation, and other psychological disorders. Diana specializes in pediatric care and early childhood development, and provides treatment services to children and their families; she also provides treatment to adults with various trauma and attachment disorders.

Diana completed her undergraduate and graduate degrees in clinical social work at Grand Valley State University, and is presently pursuing her PhD in Infant and Early Childhood Development through the School of Psychology at Fielding Graduate University. Diana has developed her skillset working in a community mental health setting, a pediatric residential treatment facility, and a neuropsychological treatment clinic before opening her own practice – Roots. Over the past decade, Diana has partnered with school districts, legal systems, community groups, and nonprofit organizations to offer comprehensive support and services to individuals and families, and now offers specialized consultation and training services in ongoing efforts to collaborate and serve families most effectively.

Kathleen Papke
Katie Papke, LMSW, CAADC is an adjunct professor at GVSU. She works for the Department of Veteran Affairs specializing in homeless, trauma, and addiction. Katie has her own private practice specializing as a life coach and counselor for those working in the sex industry.
Susan Richards
Susan Richards is the Quality Improvement and Compliance Officer for The Right Door for Hope, Recovery and Wellness in Ionia County, MI. Susan is a licensed macro social worker with experience in directing a small non-profit organization as the sole employee and in working for a governmental non-profit. Her passion for ethics comes from her strong desire to follow the rules as a compliance officer paired with her desire to do what's best for the person affected by the decision. Susan is also a surveyor for the Commission on Accreditation for Rehabilitation Facilities.
Marisol Rosser

Marisol Rosser is from the Kent County area where she has resided for over 15 years. She is passionate about racial equity, education and justice; actively seeking out ways to engage in these areas over the last ten years. She has served and co-lead various anti-racism/diversity teams and assisted in organizing efforts around anti-racism practices. Marisol apprenticed as an anti-racism trainer with Congregations Organizing for Racial Reconciliation from 2014-2019. She currently serves on the Children Services Agency Anti-Racism Team addressing disproportionality of families of color in child welfare. Marisol is also co-founder of Ripple Consulting LLC, which works with agencies on implementing anti-racism practices within their organization.
Tammi Ryan
Tammi Ryan, OTRL earned her Occupational Therapy Degree in 2001 from Western Michigan University. She has worked in a variety of settings with pediatric and adult clients; including in-home care, outpatient, and inpatient services. Her passion is working with children and she is trained in DIRfloortime, Therapeutic Listening, and Neuro-Developmental Treatment. Tammi enjoys working together with families to increase their child's independence.
Hannah Strauel

Hannah Strauel resides in West Michigan, where she has lived for 13 years, and devotes her time to anti-racism training, consulting, and development. She is a co-founder of Ripple Consulting LLC, which works with agencies on implementing anti-racism practices within their organization. Hannah is passionate about empowering everyone to find their voice, especially individuals whose voices have been suppressed, and was drawn to anti-racism work while working in the foster care system at Bethany Christian Services of Grand Rapids, MI. She worked at Bethany for eight years and led anti-racism efforts, which includes developing a grassroots movement within the foster care department, organizing and creating monthly educational discussions and caucuses, and aiding in branch wide efforts towards cultural and policy change. Hannah also works as a facilitator and coach for CORR (Congregations Organizing for Racial Reconciliation), which provides workshops for understanding racism and long-term coaching for organizations to develop and institutionalize their anti-racism efforts

Hannah has a masters of public administration through Grand Valley State University and over five years of experience as a trainer and facilitator. Hannah is a white, queer woman who is committed to centering voices of color in discussion of racial equity and beyond, as well as leveraging her privilege and power to push for systemic and transformational change. She also spends her time writing, biking, playing ultimate frisbee and geeking out about the latest book she read or podcast she listened to. Hannah and her partner, Kalee DeVries, enjoy hiking, camping, traveling, and kayaking as much as possible.
Augustine Syrovy Augustine Syrovy joined MIOSHA in 2018. He serves in the Consultation Education and Training Division as an occupational safety advisor and consultant to businesses, industry, unions, employee groups, schools, colleges, municipalities, counties, and other state agencies. He assists these groups in collecting, organizing and reviewing information in workplaces to determine what types of occupational hazards may be present and likely to affect workers. He works with management and employees alike to prevent, control and eliminate known or potential hazards. In addition, Augustine develops and delivers occupational safety training seminars to his constituents. He covers Washtenaw, Jackson, Eaton, Ingham, Livingston and Southwest Oakland Counties.

Prior to joining MIOSHA, Augustine was a fire service Captain and member of a county technical rescue team which responded to high angle rope, confined space, trench and structural collapse rescues. He has a Bachelor of Applied Science in Fire Technology from Siena Heights University.

Tara Wilcox
Tara Wilcox is the Director of Clinical Services at Tandem365, a community paramedicine and complex medical case management program that currently serves over 1000 older adults in Kent, Ottawa, Allegan, and Kalamazoo counties. She obtained her BS in Nursing from Grand Valley State University in 2004. Tara has spent most of her career serving the aging population in various roles, but post-acute care in the home setting is her true passion. Prior to her current role with Tandem365, Tara worked to obtain several advanced certifications in wound management, treatments, and debridement so that patients could have access to advanced wound care options in the comfort of their own home. Tara’s current role fits her true passion for the elderly population due to her main interests in: bettering the quality and access to care options available to seniors, assisting the at-risk elderly to age in place, and robust advocacy for improvements in navigating older adults through the complex healthcare system.
Alicia Wilder

Alicia earned her Master's Degree in Social Work from Grand Valley State University in 2012. Her earlier experiences include medical social work providing and coordinating care in sub acute rehabilitation, acute care, emergency room, and ambulatory settings. She also has clinical experience as an outpatient therapist working in a rural community mental health agency and integrated in primary care. She now practices independently in the Grand Rapids community as a psychotherapist at Allow Therapy Partners, a group she created out of her passion to provide evidence based and trauma informed care. Alicia is also dedicated to empowering others in the behavioral health community through education and collaboration to feel competent in their ability to provide effective treatments and team based care to the vulnerable populations they serve.
Holly Wixon

Holly Wixon MA, LMSW, CAADC, CCS is the Director of Substance Use Disorder Services for Samaritas. She graduated with her Masters in Social Work from Western Michigan University in 2013. Holly assists in planning, developing, and implementing SUD programs across the State of Michigan and has a passion for equipping and training staff. She engages in continual education in evidence-based practices as part of her commitment to providing useful and best practices to her staff and clients.
Deborah Ziel Deborah Ziel is a Senior Occupational Safety Consultant who joined the
Consultation Education and Training Division of MIOSHA in 2006. Before that, she
had over a decade of safety and health experience in private industry. Deborah
currently provides consultation and training services for mid-west Michigan.
Before working for the State of Michigan, Deborah was an EHS Specialist in
a private manufacturing facility performing safety and health functions in two
Michigan Voluntary Protection Program (MVPP) STAR sites. This included, but
was not limited to, injury management and record keeping, program development
and implementation, regulatory and best practice training, chemical management
program, industrial hygiene coordination, hazard recognition program, and safety
team development and facilitation. Deborah is a graduate of Grand Valley State
University with a Bachelor of Science degree in Occupational Safety & Health.