Giving and Receiving Positive and Negative Feedback
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There are many reasons why it is difficult to provide performance feedback in a way that we feel comfortable and that the recipient does not become defensive or hostile. And there are so few examples of how this is done well. If feedback is provided in a way that harms an individual, they become demotivated and their performance continues to suffer. If done effectively, employees grow in motivation and passion, knowing that they are valued and supported.